General Terms and Conditions

Allgemeine Geschäftsbedingungen und Kundeninformationen

I. General Terms and Conditions of Business

§ 1 Basic provisions

(1) The following terms and conditions apply to contracts that you conclude with us as a provider (Senect GmbH & Co. KG) via the website produkte.senect.de. Unless otherwise agreed, we object to the inclusion of any terms and conditions of your own that you may use.

(2) Consumer in the sense of the following regulations is every natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, upon conclusion of a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods. including digital content (data created and delivered in digital form) .

(2) As soon as you place the respective product on our website, we will submit a binding offer to you to conclude a contract under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:
Die zum Kauf beabsichtigten Waren werden im „Warenkorb“ abgelegt. Über die entsprechende Schaltfläche in der Navigationsleiste können Sie den „Warenkorb“ aufrufen und dort jederzeit Änderungen vornehmen.
Nach Aufrufen der Seite „Kasse“ und der Eingabe der persönlichen Daten sowie der Zahlungs- und Versandbedingungen werden Ihnen abschließend die Bestelldaten als Bestellübersicht angezeigt.

If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon-Payments, Sofort) as your payment method, you will either be taken to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system.
If you are redirected to the respective Sofortzahl system, please make the appropriate selection or enter your data there. Finally, you will be redirected back to our online shop on the order overview page.

Vor Absenden der Bestellung haben Sie die Möglichkeit, die Angaben in der Bestellübersicht nochmals zu überprüfen, zu ändern (auch über die Funktion „zurück“ des Internetbrowsers) bzw. die Bestellung abzubrechen.
Mit dem Absenden der Bestellung über die entsprechende Schaltfläche („zahlungspflichtig bestellen“ oder ähnliche Bezeichnung) erklären Sie rechtsverbindlich die Annahme des Angebotes, wodurch der Vertrag zustande kommt.

(4) Your requests for the preparation of an offer are not binding for you. For this purpose, we will submit a binding offer to you in text form (e.g. by e-mail), which you can accept within 5 days.

(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have deposited with us is correct, that the receipt of e-mails is technically ensured and in particular that it is not prevented by SPAM filters.

§ 3 Right of retention, retention of title

(1) Die angebotenen digitalen Inhalte sind urheberrechtlich geschützt. Sie erhalten zu jedem bei uns erworbenen digitalen Inhalt eine Nutzungslizenz durch den jeweiligen Lizenzgeber. Art und Umfang der Nutzungslizenz ergeben sich aus den im jeweiligen Angebot genannten Lizenzbestimmungen.

§ 4 Besondere Vereinbarungen zu angebotenen Zahlungsarten

(1) Zahlung über Klarna
In Zusammenarbeit mit Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Schweden, bieten wir die folgenden Zahlungsoptionen an. Die Zahlung erfolgt jeweils an Klarna:

• Sofortüberweisung: Verfügbar in Deutschland. Die Belastung Ihres Kontos erfolgt unmittelbar nach Abgabe der Bestellung.

Weitere Informationen und Klarnas Nutzungsbedingungen finden Sie hier. Allgemeine Informationen zu Klarna erhalten Sie hier. Ihre Personenangaben werden von Klarna in Übereinstimmung mit den geltenden Datenschutzbestimmungen und entsprechend den Angaben in Klarnas Datenschutzbestimmungen behandelt.

Weitere Informationen über Klarna finden Sie hier. Die Klarna App finden Sie hier.

§ 3 Right of retention, retention of title

(1) You may only exercise a right of retention if it concerns claims from the same contractual relationship.

(2)  The goods remain our property until the purchase price has been paid in full.

(3)  If you are an entrepreneur, the following applies in addition:

a) We reserve title to the goods until all claims arising from the current business relationship have been settled in full. Before transfer of ownership of the reserved goods, pledging or transfer of ownership by way of security is not permitted.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice amount that accrue to you from the resale; we accept the assignment. You are further authorised to collect the claim. If you do not properly fulfil your payment obligations, however, we reserve the right to collect the claim ourselves.

c) If the reserved goods are combined and mixed, we shall acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request insofar as the realisable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released is at our discretion.

§ 4 Warranty

(1) The statutory rights to liability for defects exist.

(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. If you fail to do so, this will not affect your statutory warranty claims.

(3) Soweit ein Merkmal der Ware von den objektiven Anforderungen abweicht, gilt die Abweichung nur dann als vereinbart, wenn Sie vor Abgabe der Vertragserklärung durch uns über selbige in Kenntnis gesetzt wurden und die Abweichung ausdrücklich und gesondert zwischen den Vertragsparteien vereinbart wurde.

(4) If you are an entrepreneur, the above warranty regulations shall apply in deviation from the above:

a)  Only our own specifications and the manufacturer's product description are deemed to be agreed as the quality of the item, but not other advertising, public promotions and statements by the manufacturer.

b)  In the event of defects, we shall provide warranty at our discretion either by rectification of the defect or by subsequent delivery. If the rectification of the defect fails, you may, at your option, demand a reduction in price or withdraw from the contract. After a second unsuccessful attempt, the rectification of the defect shall be deemed to have failed, unless something else results from the type of item or defect or other circumstances. In the event of rectification of defects, we do not have to bear the increased costs incurred by the transfer of the goods to a place other than the place of performance, unless the transfer corresponds to the intended use of the goods.

c)  The warranty period is one year from delivery of the goods. The shortening of this period shall not apply:

culpably caused damages attributable to us arising from injury to life, body or health and in the case of other damages caused intentionally or by gross negligence;
nsofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
in the case of items which have been used for a building in accordance with their usual use and have caused its defectiveness;
in the case of statutory rights of recourse which you have against us in connection with rights of defect.

§ 7 Choice of law, place of performance, place of jurisdiction

(1)  German law shall apply. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favourability).

(2)  The place of performance for all services arising from the business relations existing with us as well as the place of jurisdiction shall be our registered office if you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same shall apply if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or usual abode is unknown at the time the action is filed. The right to also call upon the court at another legal place of jurisdiction remains unaffected by this.

(3)  The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly not applicable.

II. customer information

1. identity of the seller

Senect GmbH & Co. KG
An 44 Nr. 11
76829 Landau
Germany
Phone: 063419595210
E-Mail: support@senect.de

Alternative dispute resolution:
The European Commission provides a platform for the extrajudicial online settlement of disputes (OS Platform), available at https://ec.europa.eu/odr.

2. information on the conclusion of the contract

Die technischen Schritte zum Vertragsschluss, der Vertragsschluss selbst und die Korrekturmöglichkeiten erfolgen nach Maßgabe der Regelungen „Zustandekommen des Vertrages“ unserer Allgemeinen Geschäftsbedingungen (Teil I.).

3. contract language, contract text storage

3.1 Contract language is German .

3.2 The complete text of the contract is not stored by us. Before sending the order via the online shopping cart system, the contract data can be printed or electronically saved using the print function of the browser. After receipt of the order by us, the order data, the legally required information for distance selling contracts and the General Terms and Conditions will be sent to you again by e-mail.

3.3 In the case of requests for quotations outside the online shopping cart system, you will receive all contract data in text form within the framework of a binding offer, e.g. by e-mail, which you can print out or save electronically.

4. essential characteristics of the goods or service

The essential characteristics of the goods and/or services are to be found in the respective offer.

5. prices and terms of payment

5.1 The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2 Shipping costs are not included in the purchase price. They can be called up via an appropriately marked button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free delivery has been promised.

5.3 If the delivery is made to countries outside the European Union, further costs may be incurred for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees of the credit institutions), which are to be borne by you.

5.4 Any costs incurred by the money transfer (transfer or exchange rate fees of the credit institutions) are to be borne by you in cases where the delivery is made to an EU member state but the payment was arranged outside the European Union.

5.5 The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

5.6 Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

6. terms of delivery

6.1 The terms and conditions of delivery, the delivery date as well as any existing delivery restrictions can be found under an appropriately designated button on our website or in the respective offer.

6.2 If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold goods during shipment is only transferred to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or any other person designated to carry out the shipment.

If you are an entrepreneur, the delivery and dispatch is at your risk.

7. legal liability for defects

Die Mängelhaftung richtet sich nach der Regelung „Gewährleistung“ in unseren Allgemeinen Geschäftsbedingungen (Teil I).

These General Terms and Conditions and customer information have been drawn up by the lawyers of the dealer association specialising in IT law and are permanently checked for legal conformity. The Händlerbund Management AG guarantees the legal security of the texts and is liable in case of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

letzte Aktualisierung: 01.01.2022